Privacy Policy
Effective Date: January 4, 2026 • Last Updated: January 4, 2026
1 Introduction
Welcome to Republic Wing ("we," "our," or "us"). We are an ISO/IEC 27001:2022 Certified "Complete Technology Services & Innovation Hub". We are registered as a Micro Enterprise under the Ministry of MSME, Government of India.
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we look after your personal data when you visit our website or use our services (Web Development, App Development, Hosting, etc.) and tells you about your privacy rights.
2 Information We Collect
To provide our services and process "Milestone-wise Payments", we collect the following types of information:
A. Personal Information
- Identity Data: First name, last name, and username.
- Contact Data: Billing address, email address, and telephone numbers.
- Professional Data: Company name, GSTIN (if applicable), and business sector.
- Authentication Data: OTPs sent to your mobile/email for identity verification.
B. Payment Information
- We DO NOT store your credit/debit card details.
- All financial transactions are processed through PhonePe, our authorized third-party payment gateway.
- When you make a transaction, your card information is securely entered directly on PhonePe’s encrypted servers. We only receive a transaction status (Success/Failure), Transaction ID, and date to confirm your order.
3 How We Use Your Data
We use your personal data only when the law allows us to. Most commonly, we use it to:
- Service Delivery: To register you as a new customer and deliver the services (Web/App/Software) you have purchased.
- Payment Processing: To manage payments, fees, and charges via PhonePe.
- Project Management: To communicate regarding project timelines and the "Free Service on Delay" guarantee.
- Security: To detect fraud and secure our systems as per our ISO/IEC 27001:2022 standards.
4 Disclosure of Your Data
We may share your personal data with the parties set out below for the purposes set out in this policy:
- Payment Gateways Specifically PhonePe, to facilitate secure transactions.
- Service Partners Trusted affiliates involved in specialized services (e.g., "HULO" for cybersecurity or "Legal Wing" for consultations) if your project requires it.
- Legal Authorities If required by Indian law, court order, or government regulation.
5 Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.
ISO Certified
Our Information Security Management System is certified under ISO/IEC 27001:2022, ensuring we meet international security benchmarks.
Encryption
We use SSL/TLS encryption for data transmission.
6 Cookies
We use cookies to identify your session and ensure the "Milestone-wise Payment" carts function correctly. You can set your browser to refuse all or some browser cookies, but this may cause the payment gateway to malfunction.
7 Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
8 Grievance Officer
In accordance with the Information Technology Act, 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Arijit Manna
1st Floor, Manna Food Centre, Padmapukur, Sherpur-Magrahat Road, Diamond Harbour, West Bengal - 743609.
9 Contact Us
If you have any questions about this privacy policy, please contact us:
© 2026 Republic Wing. All rights reserved.
ISO/IEC 27001:2022 Certified MSME